Refund & Cancellation Policy – Zoepact
At Zoepact, we’re committed to delivering quality services tailored to your business needs. Below is a clear explanation of our refund, cancellation, and renewal policies.
Account Cancellation
Notice Required: To cancel any service, please email us at info@zoepact.com at least 30 days before your next renewal.
No Partial Refunds: We do not offer refunds for the unused portion of your plan if canceled mid-cycle.
Save Your Data: Before canceling, please download any data you need. We’re not responsible for lost data after termination.
Fraud Prevention: We may suspend or cancel accounts involved in fraud or misuse of our services/branding.
Note: No refunds will be issued for services canceled before the end of the billing cycle.
Automatic Renewal
Auto-Renewal: Your services will renew automatically unless canceled as per our policy. Any pricing or feature updates will be informed in advance.
User’s Role: It is your responsibility to inform us if you don’t wish to continue before the renewal date.
Refund Policy
Zoepact provides services, not physical or digital products. As such:
No Refunds: Once a service starts, we dedicate resources to your account, so no refunds are offered.
Free Trial: New users get a 7-day free trial—no payment or credit card needed. You can cancel anytime during this period.
Non-Refundable Charges: Fees for plans, add-ons, or third-party services are non-refundable.
Technical Issues: If you face ongoing verified technical issues, we may issue a partial or full refund at our discretion.
Fraudulent Payments: Report any unauthorized transactions. If verified, we will issue a full refund.
Cancellation Policy
You can cancel anytime. The cancellation will apply after the current billing cycle ends.
Refunds are not provided for the remaining period, unless in rare, exceptional cases, reviewed individually.
Refund Process
How to Request: Email us at info@zoepact.com with transaction details and a brief explanation.
Refund Timeline: Approved refunds are processed within 8–10 business days.
Support & Contact
For any questions or help with refunds, please contact our support team. We’re here to assist you promptly.
Policy Updates
Zoepact may update this policy at any time. Changes take effect once posted on our website. Continued use of our services means you accept the new terms.
Legal Compliance
This policy complies with all applicable laws in the regions where Zoepact operates. For more details, please review our Terms of Service and Privacy Policy.
Need Help?
📧 Email: info@zoepact.com
🌐 Visit: Contact Us